Privacy Policy
Effective Date: March 17, 2026 · Last Updated: March 17, 2026
This Privacy Policy describes how OpenClaw AI / AI Native Lang ("AINL," "we," "us," or "our") collects, uses, discloses, and protects information about you when you visit ainativelang.com or use any of our products, hosted services, APIs, documentation, or related offerings (collectively, the "Services").
Please read this policy carefully. By using the Services, you acknowledge the practices described here. If you do not agree, stop using the Services and contact us to request deletion of any information we hold about you.
1. Scope
This policy applies to information collected through ainativelang.com and its subdomains; any AINL applications, dashboards, or developer tools; our hosted runtime and API services; our marketing emails, newsletters, and waitlist communications; our consulting and enterprise engagement intake; our public GitHub repositories and issue trackers (where we are the controller); and any other context where we link to or reference this policy.
This policy does not apply to third-party sites, services, or repositories we link to, or to open-source community spaces operated by third parties where AINL participates but is not the controller.
2. Information We Collect
We collect information in three main ways: information you give us directly, information collected automatically when you use the Services, and information from third parties.
2.1 Information You Provide
- Contact and identity — name, email address, job title, company name, when you fill in a waitlist, contact, enterprise inquiry, or account registration form.
- Communications — the content of messages you send us via email, forms, or support channels.
- Payments — billing address and payment method details, processed by our payment processor (we do not store raw card numbers).
- Account credentials — username and hashed password if you create an account.
- User Content — code, prompts, workflow definitions, configuration, or other inputs you submit to hosted Services.
- Professional information — company size, use-case description, or other details you voluntarily share in inquiry forms.
2.2 Information Collected Automatically
- Usage data — pages visited, navigation paths, time on page, feature interactions, and referrer URL.
- Device and browser data — browser type and version, operating system, screen resolution, language preference.
- Network data — IP address, approximate geographic location (city/country level), and ISP.
- Performance data — page load times, error rates, and API response times.
- Cookies and similar technologies — see Section 6 for full detail.
2.3 Information from Third Parties
- Analytics providers — aggregated traffic and behavior data from first-party analytics tools.
- Payment processors — confirmation of payment status; we do not receive raw card data.
- OAuth identity providers — if you sign in with GitHub or another identity provider, we receive the identifier, email, and public profile information those services share with us.
- Publicly available information — publicly visible GitHub profile or organization data where relevant to a support request or enterprise engagement.
We do not: buy third-party marketing lists, use ad-network tracking pixels across the web, sell your personal data, or use your workflow inputs to train general-purpose AI models without your explicit written consent.
3. How We Use Your Information
We use the information we collect to:
| Category | Examples | Purpose | Retention |
|---|---|---|---|
| Service delivery | Account setup, API access, runtime execution | Provide the features you requested | Duration of account + 90 days after closure |
| Communications | Waitlist confirmations, product updates, support replies | Respond to inquiries; send relevant updates | 3 years from last interaction |
| Security & abuse prevention | Rate-limit enforcement, fraud detection, IP logging | Protect users and infrastructure | Up to 12 months rolling |
| Analytics & improvement | Page-view counts, feature usage, error rates | Understand and improve the Services | 24 months aggregated; raw logs 90 days |
| Legal & compliance | Billing records, dispute evidence, law-enforcement requests | Meet legal obligations; defend claims | 7 years or as required by law |
| Marketing (opt-in only) | Newsletter, product announcements | Share relevant AINL news with consenting users | Until unsubscribe + 30 days |
We do not use personal information for automated decision-making that produces significant legal effects on you unless we have your consent or are required by law.
4. Legal Basis for Processing (GDPR / UK GDPR)
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with similar legal requirements, we rely on the following legal bases:
- Contract — processing necessary to provide the Services you requested or to take steps before entering a contract with you.
- Legitimate interests — analytics, security monitoring, product improvement, and fraud prevention, where those interests are not overridden by your rights.
- Legal obligation — compliance with applicable laws, regulatory requests, and court orders.
- Consent — marketing emails and non-essential cookies, where you have given clear affirmative consent. You may withdraw consent at any time without affecting prior processing.
Where we rely on legitimate interests, you may object to that processing. See Section 8 for how to exercise your rights.
7. Data Retention
We retain personal information only as long as necessary for the purposes described in this policy, unless a longer period is required by law. Our general retention schedule is shown in the table in Section 3.
When data is no longer needed, we delete or anonymize it in a manner that renders it unrecoverable. Backup copies may persist for up to 90 additional days before being purged on routine backup rotation schedules.
8. Your Rights and Choices
Depending on your jurisdiction, you may have some or all of the following rights regarding personal information we hold about you:
| Right | What it means | Applies under |
|---|---|---|
| Access | Request a copy of personal data we hold about you. | GDPR, CCPA, UK GDPR |
| Correction | Ask us to correct inaccurate or incomplete data. | GDPR, UK GDPR |
| Deletion | Request erasure ("right to be forgotten") where no legitimate basis for retention remains. | GDPR, CCPA, UK GDPR |
| Portability | Receive your data in a structured, machine-readable format. | GDPR, UK GDPR |
| Restriction | Ask us to pause processing while a dispute is resolved. | GDPR, UK GDPR |
| Objection | Object to processing based on legitimate interests or for direct marketing. | GDPR, UK GDPR |
| Opt-out of sale | We do not sell personal data; opt-out is not applicable. | CCPA |
| Non-discrimination | We will not penalize you for exercising your privacy rights. | CCPA |
| Withdraw consent | Revoke consent for optional processing at any time. | GDPR, UK GDPR, general |
To exercise any right, email privacy@ainativelang.com with the subject line "Privacy Rights Request." We will respond within 30 days (or sooner as required by law). We may ask you to verify your identity before acting on a request.
If you are an EEA or UK resident and believe we have not addressed your concern adequately, you have the right to lodge a complaint with your local supervisory authority.
Unsubscribe: Every marketing email includes a one-click unsubscribe link. You can also email us to stop all marketing communications.
9. Children's Privacy
The Services are not directed to children under the age of 16 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us at privacy@ainativelang.com and we will promptly delete it.
10. International Data Transfers
AINL is operated in the United States, with primary operations based in the State of Texas. If you access the Services from outside the U.S., your information may be transferred to, stored in, and processed in the United States and other countries where our service providers operate.
For transfers of personal data from the EEA, UK, or Switzerland to the United States, we rely on appropriate transfer mechanisms including the EU Standard Contractual Clauses (SCCs) and the UK International Data Transfer Agreements (IDTAs) as required. We assess these transfers to ensure an essentially equivalent level of protection.
11. Security
We implement and maintain technical and organizational security measures designed to protect personal information, including:
- Encryption in transit (TLS 1.2+ enforced; HSTS preload) and at rest for sensitive data stores.
- Access controls — role-based access, least-privilege principles, and multi-factor authentication for production systems.
- Network security — WAF, DDoS mitigation, rate limiting, and IP-based abuse prevention.
- Dependency management — automated vulnerability scanning and dependency audits.
- Incident response — a documented process for detecting, containing, and notifying affected parties of security incidents.
Despite these measures, no security system is impenetrable. In the event of a personal data breach that triggers notification obligations, we will notify you and applicable regulators as required by law.
To report a security vulnerability, please see our Security Disclosure Policy.
12. Third-Party Links and Services
The Services may contain links to third-party websites, GitHub repositories, integrations, or embedded content. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.
13. AI, Workflows, and Hosted Runtime Data
If you use AINL-hosted runtime services, API endpoints, or cloud-based workflow execution features, certain inputs may be processed on our infrastructure.
- We do not use your workflow inputs, prompts, or execution data to train or fine-tune general AI models shared across users.
- We may log execution metadata (timestamps, success/failure, latency) for operational and security purposes, subject to the retention schedule above.
- If you connect third-party models, adapters, or APIs, those providers' privacy policies govern their data handling.
- Enterprise customers may negotiate additional data processing agreements, including data residency, audit logging, and deletion guarantees.
We treat workflow data as sensitive and apply the same security controls described in Section 11.
14. California Privacy Rights (CCPA / CPRA)
If you are a California resident, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) provides you with additional rights.
Categories of Personal Information Collected
In the past 12 months we have collected: identifiers (name, email, IP address); internet or other electronic network activity (browsing behavior on our site); commercial information (purchase records); professional or employment-related information (company, job title from inquiry forms); and inferences drawn from the above to understand preferences and improve the Services.
No Sale or Sharing for Cross-Context Advertising
We do not sell personal information and do not share it for cross-context behavioral advertising purposes. If this changes, we will provide a "Do Not Sell or Share My Personal Information" mechanism and update this policy.
Shine the Light
California Civil Code § 1798.83 permits California residents to request information about personal data disclosed to third parties for direct marketing purposes. We do not disclose personal data for direct marketing purposes, so no such disclosure report is available.
To submit a CCPA rights request, email privacy@ainativelang.com with "CCPA Request" in the subject line.
15. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will:
- update the “Last Updated” date at the top of this page;
- notify registered account holders by email at least 14 days before the changes take effect;
- for significant changes that affect how we use data you previously provided, seek fresh consent where required by law.
Your continued use of the Services after the effective date of the updated policy constitutes acceptance of the changes. If you do not agree, stop using the Services and request deletion of your data.
16. Contact Us
For privacy questions, rights requests, or concerns, contact us at:
AI Native Lang / OpenClaw AI
Privacy inquiries: privacy@ainativelang.com
Legal: legal@ainativelang.com
Security disclosures: /security-policy
EEA / UK residents may also contact the relevant national data protection authority if they are not satisfied with our response.
